Content & Community Specialist

Who are we?

MobiSystems is dedicated to empowering users with a better choice for office suite apps. Our feature-rich tools—MobiOffice and MobiPDF—offer a seamless, privacy-conscious, and affordable alternative to traditional office suite software for Windows, Android, iOS, and macOS. Trusted by over 550 million users worldwide, MobiSystems is committed to delivering accessible, cost-effective solutions that make work and personal tasks easier. Our headquartered in Sofia with a team of 200 and we have a sales office in San Diego, California.

What are we looking for?

As a Content & Community Specialist, you’ll play a key role in building, growing, and engaging our global user community for the Oxford Dictionary app. You’ll connect with users across forums, social media, and online groups, creating a positive, inclusive, and engaging environment that reflects our brand values. You’ll also use AI tools to create meaningful and creative content - videos, images, and posts - that resonate with our users and drive engagement. This role is perfect for someone who’s passionate about digital communities, storytelling, and creative communication in English.

Responsibilities: 

• Develop and implement community strategies to grow, support, and engage Oxford Dictionary’s user communities

• Create engaging content with the help of AI tools - videos, images, and articles

• Produce AI-assisted videos such as tutorials, product walkthroughs, promotional clips, and social media content (TikTok, Meta, Reddit, YouTube, and more)

• Manage and moderate online communities, including forums, social media groups, and our company blog

• Engage with users by responding to questions, starting discussions, and fostering a positive tone across all platforms

• Collaborate with the marketing, product, and support teams to ensure a seamless and consistent user experience

• Monitor and analyze engagement metrics to improve community strategies and measure impact

• Stay up to date with the latest community management trends, tools, and best practices

• Address user feedback and escalate issues to the appropriate teams when needed

Requirements: 

• Fluency in English

• 2+ years of experience in community management, social media, or digital engagement

• Proven experience managing online communities or forums (e.g., Reddit, Facebook, Instagram, TikTok, or custom platforms)

• Experience creating digital content using AI tools (video, image, or written formats)

• Knowledge of video creation and editing tools and social media best practices

• Ability to handle sensitive situations, mediate discussions, and maintain a positive environment

• Creativity, adaptability, and a user-first mindset

What do we offer? 

• Working on inspiring products in a team of supportive professionals

• Compelling salary and regular performance assessment with salary review

• Work at the Headquarters of a product company and have a say in the direction of its products

• A great location - right next to a metro station, Paradise Center and the best park in Sofia

• Work from the office, with the option to work from home one day per week

• Opportunities for professional growth and freedom to make an impact

• Multiple secondary benefits: additional health insurance with dental care coverage, sport program, corporate discounts, 25 days paid yearly leave + additional days off, etc.