Question 1

How does MobiOffice pricing compare to Microsoft 365?

Accepted Answer

MobiOffice is a cost-effective alternative to Microsoft 365 and can be up to half the price. It offers a comparable suite of apps for documents, spreadsheets, and presentations, with up to 100 GB of MobiDrive cloud storage.

Question 2

What’s the difference between subscription plans and one-time purchases?

Accepted Answer

Subscription plans include access to all premium features, multi-device use, and regular updates, with monthly or yearly billing options.One-time purchases include essential features only, are limited to one desktop device, and also include ongoing updates.

Question 3

What is the difference between individual plans and business plans?

Accepted Answer

The key difference lies in licence management and deployment scale. While individual plans are designed for personal use, business plans provide centralized control for teams, including user management, corporate deployment options (MSIX packages), priority support, and volume licensing.

Question 4

Is there a free version of MobiOffice that I can try before buying?

Accepted Answer

Yes. MobiOffice Premium and MobiOffice Multi-user plans include a 7-day free trial that gives you full access to all premium features. After the trial ends, you can choose to continue with a paid plan or keep using the free version.

Question 5

Can I switch plans later?

Accepted Answer

Yes. You can switch between individual plans at any time by contacting our support team. When you upgrade, your billing will be adjusted accordingly, and you’ll get immediate access to the new features.

Question 6

Do you offer discounts for students and teachers?

Accepted Answer

Yes. Students and teachers receive 50% off MobiOffice Premium with a valid academic email address.

Question 7

Is MobiOffice compatible with other file formats?

Accepted Answer

Yes. MobiOffice is fully compatible with Microsoft Office file formats such as .docx, .xlsx, and .pptx, allowing you to open and edit files created with other office suites without issues.

Question 8

Can I use my subscription on multiple devices?

Accepted Answer

Yes. Subscription plans allow you to use MobiOffice on multiple devices, including PCs, Macs, phones, and tablets. One-time purchase licences are tied to a single desktop device.

Question 9

Will MobiOffice work the same on my PC and Mac?

Accepted Answer

No. Some features are platform specific. MobiMail and MobiPDF are not available on Mac, and certain functionality may differ between Windows and macOS versions.

Question 10

Can I edit PDFs with my MobiOffice subscription?

Accepted Answer

No. Every MobiOffice download includes MobiPDF Reader and basic PDF reading is available in both the free and premium versions of MobiOffice, but advanced PDF editing features require a separate MobiPDF subscription.

Question 11

Which payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit and debit cards, PayPal, Google Pay, Apple Pay, and bank transfers.

Question 12

What happens if I cancel my subscription?

Accepted Answer

You can cancel at any time. Your current plan will remain active until the end of your billing cycle, unless you choose to downgrade immediately.

Question 13

What is the 30-day money-back guarantee?

Accepted Answer

With the 30-day money-back guarantee, you’re eligible for a full, no-questions-asked refund if you cancel your subscription within the first 30 days of your initial purchase. Please note that this guarantee applies only to the first payment and does not cover subscription renewals.

Question 14

What are the minimum system requirements to run MobiOffice?

Accepted Answer

MobiOffice runs on a PC or Surface Hub with:For more details about system requirements on macOS, iOS, and Android, please visit our Download Center.

Question 15

Are product updates included in my subscription?

Accepted Answer

Yes. Regular product updates are included with all subscriptions and one-time purchases.

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