Question 1

What is the difference between individual plans and business plans?

Accepted Answer

The key difference lies in license management and deployment scale. While individual plans are designed for personal use, business plans provide centralized control for teams, including user management, corporate deployment options (MSIX packages), priority support, and volume licensing.

Question 2

What’s the difference between the subscription plan and the one-time purchase?

Accepted Answer

MobiPDF Pro for Teams is our most comprehensive annual subscription plan. It works on Windows, iPhone/iPad, and Android, is purchased per user (seat), and can scale as your needs grow. Licenses are managed and reassigned through a web-based admin console. The Windows app can be installed directly from our website or deployed using an unattended MSIX package.MobiPDF Classic for Teams is a Windows-only package that includes essential PDF editing features. It is purchased and activated via license keys that must be entered manually on each PC. Each license key is valid for three years from the date of activation and can be moved between PCs during that period.

Question 3

Is there a free version of MobiPDF that I can try before buying?

Accepted Answer

Yes. We offer a self-service 7-day free trial of MobiPDF Pro for Teams for multiple users via credit card. If you need a longer trial without a credit card or other trial options, please contact us.

Question 4

How can I manage my licenses as a business user?

Accepted Answer

Business users have access to a web-based admin console, where licenses (seats) can be easily assigned or unassigned for team members.

Question 5

How am I billed when I add users to a business subscription?

Accepted Answer

You can add users at any time and will be billed only for the remaining period of your current subscription. This ensures that all seats renew at the same time.

Question 6

Is volume licensing available for business customers?

Accepted Answer

Yes. We offer volume discounts for purchases of 20 or more licenses, along with corporate payment options.

Question 7

Can I switch plans later?

Accepted Answer

Yes. You can switch plans at any time by contacting our support team. If you upgrade, your billing will be adjusted accordingly, and the new features will be available immediately.

Question 8

Can I use my subscription on multiple devices?

Accepted Answer

MobiPDF Classic for Teams can be used on only one Windows desktop device.MobiPDF Pro for Teams can be used on one desktop device and up to two mobile devices (phone or tablet) per user.

Question 9

Which payment methods do you accept?

Accepted Answer

You can pay using credit or debit cards, Google Pay, Apple Pay, PayPal, as well as bank transfers.

Question 10

How can I request a VAT invoice?

Accepted Answer

You can enter your company and VAT details during online checkout on our web site. Your invoice will then be issued automatically based on the information you provide.

Question 11

What happens if I cancel my subscription?

Accepted Answer

You can cancel at any time. Your plan will remain active until the end of your current billing cycle, unless you choose to downgrade immediately.

Question 12

What are the minimum system requirements to run MobiPDF?

Accepted Answer

MobiPDF runs on a PC or Surface Hub with:For more details about system requirements on macOS, iOS, and Android, please visit our Download Center.

Question 13

Are product updates included in my subscription?

Accepted Answer

Yes. Product updates are included with all subscription plans and one-time purchases.

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