Question 1

What is the difference between individual plans and business plans?

Accepted Answer

The key difference lies in license management and deployment scale. While individual plans are designed for personal use, business plans provide centralized control for teams, including user management, corporate deployment options (MSIX packages), priority support, and volume licensing.

Question 2

Is there a free version of MobiOffice that I can try before buying?

Accepted Answer

Yes. MobiOffice Premium for Teams include a 7-day free trial that gives you full access to all premium features. If you need more time, you can request a 14-day trial through our contact form. After the trial ends, you can choose to continue with a paid plan or keep using the free version.

Question 3

How can I manage my licenses as a business user?

Accepted Answer

Business users have access to a web-based admin console, where licenses (seats) can be easily assigned or unassigned for team members.

Question 4

How am I billed when I add users to a business subscription?

Accepted Answer

You can add users at any time and will be billed only for the remaining period of your current subscription. This ensures that all seats renew at the same time.

Question 5

Can I switch plans later?

Accepted Answer

Yes. You can switch from MobiOffice Multi-user to MobiOffice Premium for Teams at any time by contacting support. Your billing will be adjusted accordingly, and you’ll gain access to any additional user seats and business features immediately.

Question 6

Is volume licensing available for business customers?

Accepted Answer

Yes. We offer volume discounts for purchases of 20 or more licenses, along with corporate payment options.

Question 7

Which payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit and debit cards, PayPal, Google Pay, Apple Pay, and bank transfers.

Question 8

How can I request a VAT invoice?

Accepted Answer

You can enter your company and VAT details during online checkout on our web site. Your invoice will then be issued automatically based on the information you provide.

Question 9

What happens if I cancel my subscription?

Accepted Answer

You can cancel at any time. Your current plan will remain active until the end of your billing cycle, unless you choose to downgrade immediately.

Question 10

Is MobiOffice compatible with other file formats?

Accepted Answer

Yes. MobiOffice is fully compatible with Microsoft Office file formats such as .docx, .xlsx, and .pptx, allowing you to open and edit files created with other office suites without issues.

Question 11

Can I use my subscription on multiple devices?

Accepted Answer

Yes. Subscription plans allow you to use MobiOffice on multiple devices, including PCs, Macs, phones, and tablets. One-time purchase licenses are tied to a single desktop device.

Question 12

Will MobiOffice work the same on my PC and Mac?

Accepted Answer

No. Some features are platform specific. MobiMail and MobiPDF are not available on Mac, and certain functionality may differ between Windows and macOS versions.

Question 13

Can I edit PDFs with my MobiOffice subscription?

Accepted Answer

No. Every MobiOffice download includes MobiPDF Reader and basic PDF reading is available in both the free and premium versions of MobiOffice, but advanced PDF editing features require a separate MobiPDF subscription.

Question 14

What are the minimum system requirements to run MobiOffice?

Accepted Answer

MobiOffice runs on a PC or Surface Hub with:For more details about system requirements on macOS, iOS, and Android, please visit our Download Center.

Question 15

Are product updates included in my subscription?

Accepted Answer

Yes. Regular product updates are included with all subscriptions and one-time purchases.

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